Hosting FAQ: Frequently Asked Questions

Listed below are general and pre-sales FAQs related to web hosting, web designing, email hosting, reseller hosting, search engine optimization, domain registration and payment methods. We update these on a regular basis. If you don't find your answer here, please feel free to send us your question.

01. Web Hosting FAQ

02. Payment Related FAQ

03. Web Designing FAQ

04. Email Hosting FAQ

05. Reseller Hosting FAQ

06. Search Engine Optimization FAQ

07. Domain Registration FAQ

01. Where are your web servers located?
02. What is your servers uptime record?
03. Will I get adequate Technical support?
04. I don't have any experience in creating a site. Who can help me create, host and publicise my site?
05. Do you support Country specific Top Level Domains?
06. What happens after I sign up for a web site?
07. How do I place an order / make payments?
08. Do you offer web design services?
09. Can I maintain my own site once you have configured it?
10. How do I transfer my existing domain to Centaurhosting?
11. Can I use Java applets, JavaScript, and Flash pages on my site?
12. Do you offer MySQL?
13. Will I get my site stats?
14. What are the numbers listed under "space" and "transfer"?
15. How much data transfer will I need?
16. Can we set up password protected areas directories?
17. Can my POP accounts be configured as myname@mycompanyname.com?
18. Do I have a control panel for my Linux hosting account from where I can manage my site?
19. Do you provide an unlimited transfer plan?
20. Is there a minimum contract term for hosting accounts / dedicated servers?
21. When can I start hosting my site?
22. In how much time are the account details given to me after I make the payment?
23. Will I have unlimited access to update my pages?
24. Do you offer JSP/Servlets?
25. Can I keep my domain name when I change a host?
26. Can I point multiple domain names to my web site???
27. Can I access my domain without the "www" in front?
28. What DNS servers should I use when I transfer my domain?
29. Will I get a dedicated IP address?
30. Can I run my own software on my site?
31. Can I test my site before beginning service?
32. What programs can be used to access Email?
33. Can I send bulk, yet targeted Email using your Servers?
34. Do I get telnet access?
35. Is MySQL database space part of the overall space that I purchase?
36. Are there any extra costs involved in hosting a secure site?
37. What is CGI access?

01. What payment options do you offer?
02. Your prices are lower / higher than other companies. Does that mean your hosting is better / worse than them?
03. Can international users purchase your services?
04. If I buy and smaller plan and want to upgrade later, is it possible?
05. Do you offer a trial period or a money back guarantee?

01. Do you have the resources to handle the graphics, photos, etc.?
02. How long does it take to have a web site designed?
03. Can I choose you to design my site but choose another web host?
04. I designed my site. Do you offer Hosting Services also?
05. Can you design sites that require passwords to access?
06. Can I make changes myself ?
07. Do you use flash?
08. Should my entire web site be designed using Flash?
09. Do you offer Complete Websites ? ( Designing + Publicity + Hosting )
10. Can I see some web design templates?
11. What is the difference between static & Dynamic design?
12. Is the number of pages, I want to have on my site, directly proportional to the web space?
13. What is a payment-processing gateway?

01. What is Business-Mail Solutions?
02. Who should choose Business-Mail and why?
03. I need a large number of Email IDs. How do I get them?
04. What is POP3 mail?
05. What is Webmail?
06. What is my email alias?
07. What is a catchall Email Id / Unlimited Aliasing?
08. What is my mailbox quota?
09. What is SPAM?
10. What are Auto-Responders?

01. Why should I resell your services?
02. How do I add or delete features on my client's domains?
03. With my reseller control panel can I create accounts in real time?
04. Can I upgrade my reseller plan at any time? What is the price to upgrade?
05. How long do you take to set up a Reseller account?
06. What are the name servers that my clients use?
07. Do you offer technical support for my clients?
08. Will you ever contact my clients?
09. As a reseller am I able to have my own resellers?
10. Can I share my reseller account with someone?
11. To become a reseller what type of technical expertise is required?

01. Why should a site be submitted to search engines and directories ?
02. How can search engine marketing strategies impact my business?
03. How can search engine marketing help our brand management campaign?
04. Will submitting my site guarantee it will list at the top of the search engines?
05. How long does it take for my site to get indexed?
06. I have already submitted my web site to the search engines but it is not listing well.
07. How often should a page be submitted?
08. What pages do search engine spiders have trouble following?
09. What are META Tags and do I need them?
10. How can I add or make changes to my keywords, title, description or search submission order?
11. How many keywords should I target?
12. What is Link Popularity ?
13. How can broken links affect the ranking of my website?

01. Why do I need a Domain Name?
02. Who can register a domain?
03. What are the valid characters for a domain name and how long can a domain name be?
04. What do .com, .net, .org, .info, .biz, .ws stand for?
05. Can I transfer existing domain name to you?
06. What to do if you have registered your domain name elsewhere and want to host site on our server?
07. Can I check domain name availability ?
08. Can I register more than one domain name and point them to the same site ?
09. Do you offer technical support to customers?
10. Can I change my domain name?
11. How do I renew my domain name?
12. What DNS servers should I use when I point my domain to your servers?
13. How do I register a Domain Name with Centaurhosting?
14. How much time does it take to register a Domain name?
15. My site is not ready, can I still register my domain name now?
16. Can I register any domain name I want?
17. Is there a refund if I misspell my domain name or simply do not want it anymore?
18. What is a host name?
19. What is Domain locking?
20. What is DNS (Domain Name Server) ?
21. Can I use anything I want for my username and password?
22. Can I change my domain password?
23. Once I have a domain name secured, how long may I use it?